Business Intermediate  (A2)                           

    -  Telephone Training, Fax & Email
       (preparing dialogues / using typical idioms)

    -  Jobs Matters
       (job description, departments & their tasks, job skills & qualifications)
                                                            
    -  Products & Services 
       (product details, product instructions & faults, customer service)

    -  Money Matters   
       (sales & costs, accounts, terms of payment)

    -  Preparing Presentations & Meetings
       (introductions, agendas, taking the minutes)

    -  Ethics
       (ethical standards)